Customer Reviews
Elated about my watch purchase! The product arrived quickly and was in even better condition than I expected. I will be repeat purchasing from this business. -Sheena
Lovely little watch, arrived on time in perfect condition.
Stunning watch and friendly fast service. Highly recommend!
I absolutely love my watch!! It looks even more beautiful and higher quality in person than in the photos and it works perfectly.
The seller was very friendly and supportive, always responding whenever I had questions.
I ordered from Canada and even though the shipping was free, I was worried about import taxes and customs duties, but I wasn’t charged anything at all. It arrived completely free after two weeks. I will definitely buy from Finchley Watches again.
Exactly as described and in beautiful condition!
I’m elated to find this beautiful, vintage working piece! The package arrived from overseas and was delivered faster than I anticipated. The watch was secured and wrapped well. Upon opening the watch box, the quality and condition surpassed my expectations. I would certainly recommend this website and trusted seller to friends.
Such a beautiful watch. It really exceeded my expectations. Thanks
As good or better than described. Arrived quickly and without issue. My fianceé loves it.
Beautiful watch as described! Thank you, will buy again
It’s so gorgeous. I’m already thinking about my next one
Beautiful watch. Arrived really quickly.
EDITED. Editing my review because Mathilde addressed the issues that I had. Where I initially noted that customer service was great, I would say it ended great too. Mathilde is the real deal. I appreciate her working with me and would order another watch in the future from Finchley.
I really started off hopeful as customer service was initially great. I requested photos of the inside of the watch and they were sent promptly, along with a note that she had noticed the strap needed to be replaced so one would be ordered and included if the watch was purchased. I thought this was great and had received similar service with a reputable watch seller - buying a vintage watch where they replaced the strap before sending it out. So I was impressed initially.
I purchased the watch and received an email that she was waiting on the new strap and would then ship out. This was no problem which I noted, as I appreciated the new strap.
I received the watch and the strap was the same as shown. I tried to put the watch on and it immediately broke. I compared with the listing and it was absolutely the same strap and definitely broke with age. Also, the watch (mechanical) isn’t working despite the listing saying it does and the FAQs on the website saying they make sure the watches work and put in the listing if they aren’t working.
I took the watch to my local watch mechanic who is fantastic and he said it’s so dirty inside that it can’t work and now I’m paying an extra $200 to get it fixed. On top of that, I need a strap that was already promised to me multiple times. I feel like this was a bait and switch but am sincerely hoping it was just a rare oversight.
I emailed Mathilde but haven’t heard back and it has been days now. Really disappointed with this situation, I thought I had found another good source of vintage watches, which I love.
Not received item. Purchased over a week ago. They emailed me and advised that they were on holiday, which is fine. On Saturday the tracking was updated with the post office receiving the item and it’s now Friday and no sign. I have emailed for an update and had no response.
Beautiful, as described, and quickly became my go-to watch for every day and up-scale outfits alike. Have never been disappointed by a purchase from Finchley. Honest, fast shipping, and neat packaging. Thank you!
So gorgeous and happy with the watch! It's a little smaller than I expected but in great condition and the shipping was really fast. I'm very happy with my purchase and experience :)
Beautiful watch and great vintage collection!
Beautiful little watch for my petite daughters tiny wrist!
The ring watch is truly stunning!
Perfect, exactly what I was looking for. Seller very friendly and helpful.
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Watch arrived earlier than expected. Quality was exactly how it was described. Perfect.
Very beautiful and delicate watch.
So pleased with the watch, looks as be if I've just bought it from inside a store !
No scratches or marks whatsoever. It's to eventually replace a Seiko which is over 25years old as it's beginning to get worn out. So really, really pleased !
Great price & service, together with fast delivery, cannot fault anything !
Certainly recommend this seller, many thanks x
My wrist watch came intact. It was also exactly as Mathilde described. She also responded to all of my messages while I was waiting for the wrist watch to be delivered.
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